Privacy Policy
Devnex Solutions ("Devnex", "we", "us") is a software development agency based in Delhi NCR, India. This policy explains what personal information we collect through this website and our communications, how we use it, and the choices you have.
1. Information we collect
Information you give us. When you use the contact form, email us, or message us on WhatsApp or another channel, we collect what you provide: your name, email address, phone number, company, and the details of your project or enquiry.
Information collected automatically. Like most websites, our hosting provider records basic technical data such as IP address, browser type, pages visited and timestamps in server logs, used to keep the site secure and reliable. We do not use advertising trackers on this site.
2. How we use it
- To respond to your enquiry and discuss or deliver the services you ask for.
- To send you information about the work we are doing together, including project updates, proposals, invoices and support.
- To maintain and secure this website.
- To comply with legal obligations in India and elsewhere.
3. Messaging and WhatsApp
If you contact us on WhatsApp, or give us your number and agree to be contacted there, we may reply and send you relevant updates about your enquiry or project through WhatsApp. WhatsApp is operated by Meta Platforms, whose own privacy terms apply to messages carried on that service. You can stop receiving messages from us at any time by replying STOP, blocking our number, or emailing us. We do not send bulk or unsolicited marketing messages.
4. Sharing
We do not sell personal information. We share it only with service providers who help us run the business — such as hosting, email, payment and messaging providers — under confidentiality obligations, or where required by law.
5. Retention
We keep enquiry and project records for as long as needed to provide our services and meet legal and accounting requirements, then delete or anonymise them.
6. Your choices and rights
You may ask us to access, correct or delete personal information we hold about you, or to stop contacting you, by writing to the address below. We will respond within a reasonable time and in accordance with applicable law, including India's Digital Personal Data Protection Act, 2023.
7. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure.
8. Children
Our services are for businesses and adults. We do not knowingly collect information from children under 18.
9. Changes
We may update this policy from time to time. The effective date above shows when it was last changed.
10. Contact
Devnex Solutions
Delhi NCR, India
Phone: +91 76682 33361
Email: shubhamag1412@gmail.com